REFUND POLICY
A LEGAL DISCLAIMER
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own Refund Policy. You should not rely on this policy as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and assist you in the creation of your own Refund Policy.
REFUND POLICY — THE BASICS
At Pizzet, we aim to provide high-quality products and customer satisfaction. This Refund Policy outlines the terms under which refunds, replacements, or cancellations may be granted. A Refund Policy is a legally binding document that establishes the relationship between a business and its customers regarding returns, refunds, and exchanges. Depending on local laws and regulations, businesses may be required to clearly outline their refund practices to comply with consumer protection laws and to avoid disputes with customers
REFUND POLICY - CONDITIONS
At Pizzet, we want you to be happy with every order. This Refund Policy explains when and how you can request a refund, replacement, or store credit. You may request a refund within applicable timeframes depending on the issue and order type. In some cases, we may offer a full refund, partial refund, replacement, or store credit depending on what went wrong with your order. Orders can be cancelled or modified, especially for online or phone orders, as long as they have not already been prepared or dispatched. Please note that we may not be able to provide a refund for change-of-mind purchases where this is permitted by law. If your order is incorrect, damaged, or not up to standard, we ask that you contact us as soon as possible so we can review the issue and make it right. We may request details such as your order information and, where appropriate, photos to help assess the problem. Once a refund is approved, we will process it back to your original payment method. Processing times may vary depending on your bank or payment provider. For any refund-related questions or support, you can contact us at pizzet.adl@gmail.com.